Dignity in Care Champions… respecting the people we care for.
All our staff are signed up to become Dignity in Care Champions. We expect all staff from the Director of Services to the front line staff to pledge to stand up and challenge disrespectful behaviour rather than just tolerate it, act as a good role model by treating other people with respect particularly those who are less able to stand up for themselves, speak up about dignity to improve the way that services are organised and delivered, influence and inform colleagues and listen to and understand the views and experiences of clients.
The purpose of the Dignity Champions is to ensure everyone regardless of age, using health and social care services, in any setting, has their basic human rights upheld in a respectful and dignified manner, make sure dignity and respect is at the heart of everyday practice and isn’t an addition to it, treat everyone as a unique individual, promote personal choice, promote independence, well-being and quality of care/life, empower people Make time to listen and challenge discriminatory attitudes, behaviours and assumptions.
The personal qualities that Elite’s staff team exhibit are respect for people, confidence, patience, good communicators which includes being a good listener, empathy, understanding, caring and compassionate, honesty, willing to get involved in discussion, sense of humour, non-judgemental, approachable, motivated, assertive but not aggressive, open, receptive to change, have a commitment to learn and develop, leadership – not necessarily be in a leader role, but lead by example and relate to others in a collaborative way.
For more information on the Dignity in Care campaign please visit the National Dignity’s Council website www.dignityincare.org.uk